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- 1. Surveillance Basics
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- 9. Surveillance Management
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- Baccarat Scams 2010-2011
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Pages
- Bookstore
- Consulting Services
- CSN Home
- Training Materials
- 1. Surveillance Basics
- Assisting Management
- Basic Surveillance Policies
- Camouflaged Holes
- Chain of Command
- Confidentiality
- Dealing with Executives
- Direction of Attention
- Ethics Immunity
- False Reports
- JDLR
- Lesson: Surveillance Department Functions
- Little Boxes
- Murphy’s Law
- Observation and Memory
- Politics
- Recording Observations
- Shift Checklist
- Teamwork I
- Teamwork II
- Training Programs
- 2. Surveillance Reporting
- 3. Surveillance Operations
- Close Watch
- Complacency (Lesson)
- Consistent Surveillance Results
- Contingency Plans
- Distractions
- Distractions Part II
- Effective Procedures
- Floor Observations
- Indicators of Cheating
- Internal Theft Basics
- Protecting Casino Guests
- Protecting Casino Patrons
- Reason to Believe: Lesson
- Requests for Help
- Slip-and-Falls
- Teamwork Part III
- 4. Cheating. Internal Theft and Advantage Play
- 6. Evidence
- 7. Detection and Prevention
- 8. Surveillance Equipment
- 9. Surveillance Management
- Available Classes
- Baccarat Scams 2010-2011
- Gaming and Surveillance Glossary
- Politics
- Prevention
- Procedures
- Slot Cheating Devices
- Teamwork
- 1. Surveillance Basics
- Training Programs
- zz. Archives