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    • 1. Surveillance Basics
    • Teamwork
    • 6. Evidence
    • 2. Surveillance Reporting
    • Prevention
    • 7. Detection and Prevention
    • 8. Surveillance Equipment
    • 9. Surveillance Management
    • Politics
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    • Baccarat Scams 2010-2011
    • Slot Cheating Devices
    • 3. Surveillance Operations
    • Gaming and Surveillance Glossary
    • 4. Cheating. Internal Theft and Advantage Play
  • Bookstore
  • Surveillance Training Programs
    • Pricing
    • Sample Course Outline
    • Basic Surveillance Training Lineup
  • Contingency Plan Samples

Teamwork

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Surveillance Teamwork

1. Teamwork Part One 2. Teamwork Part II: The Surveillance Room Team 3. Teamwork Part III: Working With Casino Management 4. Teamwork Part IV: Surveillance as an Income Producing Department

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  • Pages

    • Bookstore
    • Consulting Services
    • Contingency Plan Samples
    • CSN Home
      • About CSN
        • Acknowledgments
        • Privacy Policy
      • External Links
      • News: January 2012
      • zz. Archives
        • April 2010
        • April 2011
        • Assisting Management
        • December 2010
        • February 2010
        • February 2011
        • January 2010
        • January 2011
        • Job Descriptions
        • July 2011
        • March 2010
        • March 2011
        • May 2010
        • May 2011
        • November 2010
        • October 2010
        • Pit Requests
        • Protecting Casino Patrons
        • Protecting Guests Outside
        • Training Programs
    • Surveillance Training Programs
      • Basic Surveillance Training Lineup
      • Pricing
      • Sample Course Outline
    • Training Materials
      • 1. Surveillance Basics
        • Camouflaged Holes
        • Chain of Command
        • Confidentiality
        • Direction of Attention
        • Lesson: Surveillance Department Functions
        • Murphy’s Law
        • Shift Checklist
        • Surveillance Policies
        • Training Programs
      • 2. Surveillance Reporting
        • Documenting Investigations
        • False Reports
        • Fixing It
        • Handling Procedure Violations
        • How to Write a Report
        • On Writing Reports
        • Procedures
        • Put it in Writing
        • Recording Observations
        • Types of Reports
      • 3. Surveillance Operations
        • Close Watch
        • Consistent Surveillance Results
        • Contingency Plans
        • Effective Procedures
        • Floor Observations
        • Indicators of Cheating
        • Internal Theft Basics
        • JDLR
        • Protecting Casino Guests
        • Slip-and-Falls
        • Teamwork Part III
      • 4. Cheating. Internal Theft and Advantage Play
        • a. Advantage Players
          • 1. Skilled Blackjack Players
          • 2. Casino Policy
          • 3. Surveillance Role
          • 4. Card Counter Detection
      • 6. Evidence
        • Crime Scene Procedure
        • Evidence 101
        • Evidence 201
        • Evidence 202
        • Evidence Control
        • Evidence Recordings
        • Probable Cause
      • 7. Detection and Prevention
        • Company Loyalty and the Employee Hot Line
        • Little Boxes
      • 8. Surveillance Equipment
        • Equipment Problems
      • 9. Surveillance Management
        • Complacency
        • Complacency Part II
        • Dealing with Executives
        • Ethics Immunity
      • Available Classes
      • Baccarat Scams 2010-2011
      • Gaming and Surveillance Glossary
      • Politics
        • Politics
      • Prevention
      • Procedures
      • Slot Cheating Devices
        • Current: Bill Acceptor Black Box
        • Current: Credit Meter Scams
        • Current: Trojan Horse
          • Trojan Horse Page 2
        • Current: Zip Strips
        • Legacy Devices: Clickers and Stringers
        • Legacy Devices: Mini-lights
        • Legacy Devices: Shaved coins and tokens
        • Legacy Devices: Shims and other Manipulators
        • Slugs and Similar Scams
      • Teamwork
        • Teamwork II
        • Teamwork IV
        • Teamwork Part I
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