8. Surveillance Management

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Surveillance Management

  1. Chain of Command
  2. Camouflaged Holes
  3. Complacency
  4. Complacency Part II, or "Buttered All Over the Universe
  5. Complacency Part III: Company Loyalty and the Employee Hot Line
  6. Politics
  7. Politics Part II
  8. Ethics Immunity
  9. Fixing It
  10. Teamwork Part II: The Surveillance Room Team
  11. Teamwork Part IV: Surveillance as an Income Producing Department
  12. Effective Procedures
  13. Directing Investigations (Lesson)
  14. Consistent Surveillance Results
  15. Distractions Part I
  16. Distractions Part II
  17. Dealing with the General Manager
  18. Assisting Casino Management
  19. Skilled Players Part II: Casino Policy
  20. Skilled Players Part III: The Role of Surveillance
  21. Teamwork Part III: Working with Casino Management
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