1. Surveillance Basics
Training Materials:
Surveillance Basics
Please be aware that some materials fall into several categories within the textbook.- Camouflaged Holes
- Chain of Command
- Murphy's Law
- Training Programs
- Surveillance Department Functions: Lesson
- Surveillance Room: Policies and Procedures
- Teamwork Part I
- Teamwork Part II: The Surveillance Room Team
- Confidentiality
- Observation and Memory Skills: Lesson
- Recording Observations
- The Observer's Instinct, or "JDLR"
- Little Boxes
- Assisting Casino Management
- Politics
- Direction of Attention
- Ethics Immunity
- False Reports
- Dealing With the General Manager
- Shift Checklist
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