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Dealing with theGeneral ManagerBy
Jim Goding The
most important thing to remember in dealing with higher executives of any kind
is that they hate to waste their time and energy. This
means that you really don't want to do things twice. If you don't follow the
pointers below, your work will almost always have to be redone, with
considerable irritation to the executives. 1.
Make sure you have your facts straight. Verify information from sources not
within your control. 2.
Put it in writing. Verbal statements and requests get lost and can easily be
misunderstood. 3.
Never present conclusions or opinions as fact. 4.
Include all pertinent facts, even if they do not support your
conclusions. Information not included, and noticed by an executive, reduces your
credibility. 5.
Do not include information in any presentation that has nothing to do with the
presentation. 6.
Attempt to account for all information. If there is data that is not accounted
for, point out this fact. 7.
Don't take it personally if your conclusions are not accepted. It is very
possible that the executive has information or has to deal with things that you
don't know about. 8.
Leave the legal-eagle angles to the specialists. Simply present your facts and
conclusions, and proposals if applicable. 9.
Remember that proposals to spend money must result in increased ability to
either create revenue or save the company money. Legal requirements should be
bolstered by ability to create revenue. 10.
Never ask for the minimum required. When
all is said and done, the most important thing in dealing with high execs is
that they must be able to trust you and take you at your word. This means that
no falsehood of any kind should ever be used in your dealing with any high exec.
Copyright © 2001, 2002 by Jim Goding. All rights reserved. Duplication in any form, electronic or otherwise, without the express written permission of the author is forbidden, is a violation of the proprietary rights of the author and is actionable under law. This article may be purchased for a nominal fee by clicking on the following link.
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